+995 591 47 40 407b/2 Tsotne Dadiani Street, Tbilisi
Mon–Fri · 10:00–19:00
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7b/2 Tsotne Dadiani Street, Tbilisi ↗Mon–Fri · 10:00–19:00
Sat · 11:00–18:00

Laboratory data recovery

Safe data recovery from HDD, SSD, RAID, NAS, USB and SD storage using PC‑3000 and Data Extractor laboratory systems.

Request recoveryContact us
PC‑3000 +
Data Extractor6 storage types
HDD, SSD, RAID, NAS, USB and SD15 years of
ExperienceConfidential
Process
Professional opening of a hard drive with gloves in a clean laboratory environment
Opening an HDD in the laboratory
Microscopic diagnostics of a USB flash drive and microSD memory
USB / SD recovery
Laboratory diagnostics of SSD and NVMe memory chips
SSD / NVMe

What happened to your data?

Choose a symptom. Repeatedly powering on a damaged storage device can reduce the chances of recovery.

Do not power it on, format it or run CHKDSK or any other repair software.

Physical damage · HDD head stack

The drive clicks or no longer spins

Unusual noise, a drop or an impact may indicate physical damage to the head stack, motor or platter surface, or a firmware fault.

  • Non-invasive initial diagnostics and electronics inspection
  • Assessment of ROM, service area, head map and platter surface condition
  • Identifying a compatible donor drive and matching head stack

Laboratory process

Controlled access using PC‑3000, replacement of the head stack with a compatible donor assembly in a controlled environment if needed, sector-by-sector imaging in Data Extractor, and only then file recovery.

Send us the device model and symptoms
Professional inspection of the heads and platter of an opened hard drive

Not sure? An inspection at our service centre can help identify the cause.

Your storage device's journey through the laboratory

  1. 1

    Stop using the device

    Do not power it on or attempt repairs yourself

  2. 2

    Intake / Protection

    Model, history, priorities and confidentiality

  3. 3

    Diagnostics

    PC‑3000 tests, ROM/SA, electronics and mechanical components

  4. 4

    Safe imaging

    Creating a safe sector-by-sector copy instead of working on the original

  5. 5

    Recovery / Delivery

    Extracting files, checking their structure and handing them over

The result will appear only after you search for a service code.

Laboratory assessment and prices

The price depends on the damage type, storage capacity, donor parts and complexity of the work. A laboratory assessment is required before recovery.

ServicePriceEstimated timeframe
Standard diagnostics
30 ₾1–2 business days
Laboratory diagnostics of the storage device
50 ₾1–3 business days
Logical recovery of deleted / formatted data
From 150 ₾1–5 business days
Safe sector-by-sector imaging of an unstable HDD
From 300 ₾3–15 business days
Head stack / Mechanical damage cases
After diagnosticsCase by case
SSD / NVMe controller or firmware cases
From 300 ₾3–15 business days
RAID / NAS array reconstruction
From 600 ₾Case by case
USB flash drive / SD card recovery
From 150 ₾2–10 business days
Donor parts and priority service
By separate agreementCase by case

The final recovery feasibility, price and timeframe are determined after diagnostics and the initial read. The cost of donor parts, if required, is agreed separately.

Confirm the cost

Frequently asked questions

Key answers about recovery chances, timeframes, donor parts and data protection.

Can I power on an HDD that clicks?

No. Clicking often indicates physical damage; each additional power-on can further damage the platter surface and heads.

What are PC‑3000 and Data Extractor?

They are a professional laboratory system for controlled work with damaged HDDs, SSDs and other storage devices. The system helps us diagnose faults, create safe sector-by-sector copies and recover files.

Can recovery be guaranteed in advance?

An advance guarantee is not possible. The actual chances of recovery are assessed after examining the device's condition, the damaged area and the initial laboratory read results.

Can files be recovered from a formatted drive?

It is often possible if the original sectors have not been overwritten with new data since deletion. Stop using the device and do not write anything to it.

How long does laboratory recovery take?

Logical recovery may take 1–5 business days, while physical damage may require around 3–15 days or longer. The exact timeframe is agreed after diagnostics.

Is my data handled confidentially?

Yes. We process only the agreed storage device and the priority files specified by the customer. Recovered data is handed over only to the customer.

15 years of laboratory experience

Is your data important? Keep the device powered off for now

Send us the storage device's model, capacity, damage history and your priority files. Safe recovery starts with the right first step.

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Phone+995 591 47 40 40Address7b/2 Tsotne Dadiani Street, Tbilisi
Opening hoursMon–Fri · 10:00–19:00; Sat · 11:00–18:00
TECSERVICE7b/2 Tsotne Dadiani Street, Tbilisi